1. Introduction
These Terms & Conditions (“Terms”) govern the use of our website, fnetwork.co.za, and the provision of freight forwarding, logistics, customs clearance, and related services by Forwarding Network (“we”, “our”, “us”).
By using our services, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.
2. Services Provided
We provide:
International and domestic freight forwarding (air, sea, and road).
Customs brokerage and clearance.
Warehousing and packaging services.
Supply chain and logistics solutions.
All services are subject to availability and specific service agreements or quotations.
3. Use of Website
The website is for lawful use only.
You may not misuse the site by introducing viruses, attempting unauthorized access, or interfering with functionality.
Any automated scraping or copying of content is prohibited without our written consent.
4. Quotes & Pricing
All quotes are provided in good faith based on information supplied by the client.
Quotes may change if shipment details, weight, volume, or destination changes.
Prices exclude duties, taxes, storage fees, or third-party charges unless stated otherwise.
5. Client Responsibilities
Clients are responsible for:
Providing accurate shipment details.
Ensuring goods are packaged safely and comply with applicable regulations.
Supplying correct documentation for customs clearance.
Paying all agreed fees, duties, and applicable charges in full and on time.
6. Liability & Limitations
We take all reasonable care in handling shipments, but liability for loss, damage, or delay is limited to the terms outlined in our standard trading conditions or relevant international conventions.
We are not responsible for delays caused by customs, port congestion, weather, or other circumstances beyond our control.
Certain items (e.g., dangerous goods, prohibited items) are not accepted unless expressly agreed in writing.
7. Payment Terms
Payment terms will be agreed upon in writing before shipment.
Late payments may incur interest charges as permitted by law.
Services may be suspended for overdue accounts.
8. Insurance
Standard liability is limited and does not cover the full value of goods.
Clients are strongly advised to arrange comprehensive cargo insurance, which can be arranged through us upon request.
9. Privacy & Data Protection
We process personal information in accordance with our Privacy Policy and the Protection of Personal Information Act (POPIA).
10. Termination of Services
We may terminate service agreements at our discretion if clients breach these Terms or engage in illegal, fraudulent, or unethical activities.
11. Governing Law & Dispute Resolution
These Terms are governed by the laws of the Republic of South Africa.
Any disputes will be resolved in a South African court with appropriate jurisdiction.
Parties are encouraged to attempt mediation before initiating legal proceedings.
12. Contact Details
For any queries regarding these Terms, please contact:
Forwarding Network
- 39 Albatross Street Rhodesfield Kempton Park 1619 South Africa
- operations@fnetwork.co.za
- +27 11 975 9600
- After Hours: +27 83 654 9620
Website: https://www.fnetwork.co.za